Features
DentSignal is built around call coverage, staff review, and human escalation. Your clinic should be able to hear the workflow, inspect the record, and test the handoff before live traffic.
Recorded proof
Fictional recordings show tone, restraint, urgent handoff behavior, insurance-question handling, and front-desk overflow capture.
Fictional sample call
Fictional sample call: a first-time caller asks Bright Smile Dental for a cleaning. Mira captures the request, confirms the details carefully, and explains that staff will review availability before confirming next steps.
Fictional sample call
Fictional sample call: an existing patient needs to move an appointment. Mira records the reschedule request clearly and lets the caller know the team will confirm the available options.
Fictional sample call
Fictional sample call: an after-hours caller reports significant tooth pain. Mira flags the concern for urgent staff review and gives a careful next step without offering diagnosis or booking directly.
Fictional sample call
Fictional sample call: a caller asks whether Bright Smile Dental takes their plan. Mira gathers the insurance question and makes it clear that staff will verify the details before confirming anything.
Fictional sample call
Fictional sample call: the front desk is tied up with patients, so Mira captures a callback request and explains that the Bright Smile Dental team will return the call when available.
Core workflow
Missed, overflow, lunch-break, weekend, and after-hours callers reach a guided workflow instead of a voicemail dead end.
Routine appointment requests, preferred times, and callback notes land in a staff queue that can be checked before any schedule claim becomes live.
Urgent, uncertain, complex, billing, insurance, and treatment-plan moments route back to a person with context instead of forcing automation.
Go-live boundary
One calm rule governs rollout: hear it, configure it, dry-run it, then approve it. The workflow should stay clear about what gets covered, what stays human, and what must be checked before live traffic.
Hear fictional sample calls and judge tone before sharing any patient details.
Set clinic facts, hours, callback rules, scheduling limits, and escalation owners.
Place a controlled test call to verify routing and staff handoff behavior.
Forward live calls only after the BAA, routing, and workflow review are complete.
