Features

Everything your front desk needs — handled by AI.

Sarah answers calls, books appointments, sends follow-ups, reactivates patients, and chats with website visitors. One platform, $199/month.

Answers calls 24/7 — nights, weekends, holidays

Books, reschedules, and confirms appointments

SMS follow-ups and patient reactivation

HIPAA-compliant with full call recordings

Core capabilities

9 features. One AI receptionist.

Sarah doesn't just answer phones — she handles the full patient communication lifecycle.

Patient Communication

Handle every patient touchpoint — calls, texts, and chat.

AI Receptionist — Missed & After-Hours Calls

Sarah answers every call your front desk can't — nights, weekends, lunch breaks, and overflow. Picks up in under 3 seconds.

  • Captures caller name, reason, insurance, and booking intent
  • Handles new-patient and existing-patient conversations naturally
  • Escalates urgent or complex calls to your team instantly

SMS Follow-Up System

Automated text messages after every call — confirmations, reminders, and follow-ups that reduce no-shows by up to 35%.

  • Appointment confirmation and reminder texts
  • Post-call follow-up with booking links
  • Two-way SMS so patients can reply directly

Webchat Widget

Add a chat widget to your website so visitors can talk to Sarah before they ever pick up the phone.

  • Embeddable widget with your clinic's branding
  • Handles the same booking and FAQ flows as voice
  • Captures leads 24/7 from your website traffic

Scheduling & Automation

Book, confirm, remind, and reactivate — automatically.

Smart Scheduling & Rescheduling

Books, confirms, and reschedules appointments directly through your calendar integration — reducing front-desk phone time by up to 60%.

  • Connects to your practice management system for real-time availability
  • Handles appointment booking, rescheduling, and cancellation
  • Respects provider-specific scheduling rules and blocks

Outbound Reminders & Confirmations

Sarah calls patients proactively to confirm upcoming appointments — practices see up to 40% fewer no-shows.

  • Automated outbound calls for appointment confirmations
  • Configurable timing — 24hr, 48hr, or custom windows
  • Logs responses and updates appointment status automatically

Patient Reactivation Campaigns

Re-engage patients who haven't visited in 6+ months with personalized outreach — recovering an average of $500–$1,200 per reactivated patient.

  • Automated recall campaigns with customizable messaging
  • Tracks outreach attempts and patient responses
  • Books appointments directly during reactivation calls

Intelligence & Customization

A voice AI that knows your practice and sounds like your team.

AI Persona — Customizable Voice & Personality

Sarah adapts to your clinic's tone, greeting style, and protocols. She sounds like part of your team.

  • Custom greeting, hold messages, and transfer language
  • Configurable personality traits and conversation style
  • Per-clinic voice and behavior settings from the dashboard

Knowledge Base

Upload your office info — hours, insurance accepted, services, parking directions — and Sarah knows it all.

  • Answers FAQs about your specific practice accurately
  • Learns from documents, web pages, and manual entries
  • Updates instantly when you change clinic information

Browser Voice Demo

Let prospective patients (or your team) talk to Sarah directly in the browser — no phone call required.

  • Real-time voice conversation powered by Deepgram
  • Works on desktop and mobile browsers
  • Experience the exact same AI voice your patients hear

Integrations

Works with the systems dental teams already use

DentSignal fits into the scheduling and practice-management workflows your office already relies on.

Practice management system support

Works with Open Dental, Dentrix, Eaglesoft, and more.

  • Open Dental
  • Dentrix
  • Eaglesoft
  • and more

Built for real scheduling workflows

DentSignal keeps provider rules, booking guardrails, and front-desk review in the same workflow so your team stays in control.

Platform

Built-in quality, analytics, and compliance

Call Scoring & QA

View quality scores in your Analytics dashboard after every call.

Insurance Verification

Sarah can verify patient insurance eligibility during the call itself — reducing front-desk workload and speeding up intake.

Real-Time Analytics Dashboard

See call volumes, booking rates, recovery revenue, and trends at a glance. Export data anytime.

Listen to real DentSignal conversations

Call samples

Hear how it handles the calls you're worried about

Browse booking, emergency, and real-world conversation scenarios. Audio loads only when you press play, and unpublished recordings are marked clearly.

Happy path

New Patient Books Appointment

0:28
Will it book appointments?

A first-time caller needs a cleaning. The AI checks availability, confirms the time, and books it.

Ready to play0:28

Schedule change

Existing Patient Reschedules

0:27
Will it book appointments?

A patient needs to move their Thursday appointment. The AI finds alternatives and confirms the change.

Ready to play0:27

Urgent situation

Emergency - Immediate Staff Transfer

0:18
What about emergencies?

A caller describes severe tooth pain and swelling. The AI recognizes urgency and transfers to staff immediately.

Ready to play0:18

Human handoff

Patient Asks for a Real Person

0:13
What about emergencies?

The caller says "can I just talk to someone?" and the AI transfers without resistance or delay.

Ready to play0:13

Unusual conversation

Off-Topic Caller - AI Redirects

0:33
Can it handle real conversations?

A caller starts asking about teeth whitening products on Amazon. The AI redirects to scheduling without being rude.

Ready to play0:33

Requires patience

Confused Caller - Patient AI

0:40
Can it handle real conversations?

An elderly caller is unsure which office they're calling. The AI is patient, speaks clearly, and confirms details.

Ready to play0:40

Office closed

After-Hours Message Taking

0:38
Can it handle real conversations?

A late-night call. The AI takes a message and explains when the office will follow up.

Ready to play0:38

Language switch

Bilingual Call - Spanish

0:31
Can it handle real conversations?

A caller starts in Spanish. The AI responds naturally in Spanish and handles the booking.

Ready to play0:31

Ready to hear Sarah in action?

Try the live demo or start your free trial — setup takes less than a day.

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